This 76 page commemorative issue of Credit Union Times is a first. Hopefully it will also be a last. In late summer 2001, only several weeks before the 9/11 tragedy, our editorial staff put the finishing touches on their 51 issue editorial calendar for the year 2002. A data processing...
Exactly one year has passed since those horrific events on September 11th that many people, from the President of the United States on down, said would change this country forever. At the same time, Mayor Rudy Giuliani and many others pleaded with all New Yorkers to try and return their...
There are always a number of topics that although worthy of a comment or two, do not warrant an entire column. Like these: * It's no secret that many of the top credit union CEO jobs are going to former bankers. For the most part, this development has worked out...
The mid-year numbers just released by NCUA continue to prove that the rapidly declining numbers of credit unions are doing extremely well. The reasons why could fill a book. A very large book. Yet, there are times that I can't help think that overall credit union industry successes have come...
There are certain subjects that traditionally have been taboo for discussion in polite circles-politics, religion, and sex. Add to the list salaries. Most people are sensitive about salaries, especially their own. Those making big bucks especially prefer to keep their paychecks confidential. If and when salary information does become available,...
NYC's Municipal Credit Union members' post-9/11 ATM withdrawal behavior, which put the credit union about $15 million in the hole, is making headlines across the country. Almost a year after the area around the nearly $1 billion credit union's office was turned into a war zone by terrorists, disclosures by...
On more than one occasion we have been asked how such a small staff of reporters can produce all the stories it takes to publish weekly issues of Credit Union Times ranging in size from 36 to 120 pages. They can't. The five-person editorial staff of Credit Union Times is...
Every year about this time, at least for the past 14 years, credit union spokespersons start to crow loud and long about how much more consumers are satisfied as members of a credit union than as customers of a bank. Focal point of the annual good news since 1989 for...
During my credit union career, I have attended a number of national banking association conferences. Included on the long list of things I learned at these meetings is that the three most popular session themes at banking meetings are profitability, profitability, and profitability. It's a shame that bankers don't participate...
Scandals continue to surface at a record clip throughout Corporate America. With each new disclosure, the comment is made that the relatively few individuals making negative headlines have also badly tainted the reputations of all those with whom they have come in contact in their various dealings. Thinking about the...
Resources
Elan Credit Card
From Elan Credit Card
Rising fraud, digital demand, and regulatory pressure are reshaping credit card programs. Discover what it takes to maintain a competitive card program and why many credit unions are reconsidering in-house issuing.
Download Resource
Alkami Technology
From Alkami Technology
Gen Z wants clarity, Millennials want coordination, and Baby Boomers want protection. This report breaks down the unique digital banking needs of each generation to help you build loyalty and grow relationships across your account holder base.
Download Resource
Alkami Technology
From Alkami Technology
The gap between digital leaders and followers in business banking is widening. This 2026 update to the Digital Maturity Model reveals how AI, automation, and data are separating the pack. Download the report to see where you stand and how to get ahead.
Download Resource
Bankjoy
From Bankjoy
Opening new accounts isn't the challenge for credit unions--turning them into primary relationships is. This white paper reveals why integrating financial wellness and fraud protection is the key to deepening member trust and driving revenue.
Download Resource
Bankjoy
From Bankjoy
For every digital checking application completed, over three are abandoned. This whitepaper explores how community institutions can fix this leak, turning more applicants into loyal account holders and driving sustainable growth.
Download Resource
Alkami Technology
From Alkami Technology
The 7th edition of this report provides critical benchmarks for retail and business digital banking. Discover where FIs are succeeding, where they're falling short, and how your institution measures up against the competition.
Download Resource
Alkami Technology
From Alkami Technology
Generational shifts and rising digital expectations are reshaping banking. This playbook provides the strategies to win with a unified digital sales and service platform, moving from reactive service to proactive, anticipatory banking.
Download Resource
Picus Security
From Picus Security
With AI-driven attacks on the rise, meeting NCUA Part 748 cybersecurity requirements is more critical than ever. This guide provides practical steps for credit unions to replace security assumptions with evidence-based validation.
Download Resource
Picus Security
From Picus Security
Credit union security teams face major threats with limited resources. This solution brief outlines how continuous security validation helps you prove which attacks would succeed, fix gaps, and answer every examiner question with evidence.
Download Resource
Picus Security
From Picus Security
Your credit union has security controls, but can you prove they work against modern threats? This handbook provides a roadmap to move beyond compliance and build an evidence-based security program that protects your members and meets NCUA rules.
Download Resource
Elan Credit Card
From Elan Credit Card
Digital engagement now determines which credit cards consumers choose, use, and keep. This new report from PYMNTS and Elan Credit Card reveals why the mobile app is becoming as important as the card itself.
Download Resource
Elan Credit Card
From Elan Credit Card
Scale modern merchant services without adding internal infrastructure. Learn how a relationship‑driven merchant model can help your financial institution enhance revenue and loyalty with small businesses.
Download Resource
Elan Credit Card
From Elan Credit Card
Did you know that nearly three-quarters of all banking interactions now happen through digital channels? A well-designed mobile banking app is no longer optional -- it’s essential.
Download Resource
Elan Credit Card
From Elan Credit Card
Virtual cards are the next phase of digital payments with 42% of consumers using one within the past 6 months. Learn more about the growing payment method in this new report.
Download Resource
Elan Credit Card
From Elan Credit Card
Nearly one-third of consumers don’t know their credit score or how to improve it. With financial planning tools, educational resources, and one-on-one support, credit unions deepen their impact with members while helping them meet their broader financial goals.
Download ResourceElan Credit Card
From Elan Credit Card
Rising fraud, digital demand, and regulatory pressure are reshaping credit card programs. Discover what it takes to maintain a competitive card program and why many credit unions are reconsidering in-house issuing.
Download ResourceAlkami Technology
From Alkami Technology
Gen Z wants clarity, Millennials want coordination, and Baby Boomers want protection. This report breaks down the unique digital banking needs of each generation to help you build loyalty and grow relationships across your account holder base.
Download ResourceAlkami Technology
From Alkami Technology
The gap between digital leaders and followers in business banking is widening. This 2026 update to the Digital Maturity Model reveals how AI, automation, and data are separating the pack. Download the report to see where you stand and how to get ahead.
Download ResourceBankjoy
From Bankjoy
Opening new accounts isn't the challenge for credit unions--turning them into primary relationships is. This white paper reveals why integrating financial wellness and fraud protection is the key to deepening member trust and driving revenue.
Download ResourceBankjoy
From Bankjoy
For every digital checking application completed, over three are abandoned. This whitepaper explores how community institutions can fix this leak, turning more applicants into loyal account holders and driving sustainable growth.
Download ResourceAlkami Technology
From Alkami Technology
The 7th edition of this report provides critical benchmarks for retail and business digital banking. Discover where FIs are succeeding, where they're falling short, and how your institution measures up against the competition.
Download ResourceAlkami Technology
From Alkami Technology
Generational shifts and rising digital expectations are reshaping banking. This playbook provides the strategies to win with a unified digital sales and service platform, moving from reactive service to proactive, anticipatory banking.
Download ResourcePicus Security
From Picus Security
With AI-driven attacks on the rise, meeting NCUA Part 748 cybersecurity requirements is more critical than ever. This guide provides practical steps for credit unions to replace security assumptions with evidence-based validation.
Download ResourcePicus Security
From Picus Security
Credit union security teams face major threats with limited resources. This solution brief outlines how continuous security validation helps you prove which attacks would succeed, fix gaps, and answer every examiner question with evidence.
Download ResourcePicus Security
From Picus Security
Your credit union has security controls, but can you prove they work against modern threats? This handbook provides a roadmap to move beyond compliance and build an evidence-based security program that protects your members and meets NCUA rules.
Download ResourceElan Credit Card
From Elan Credit Card
Digital engagement now determines which credit cards consumers choose, use, and keep. This new report from PYMNTS and Elan Credit Card reveals why the mobile app is becoming as important as the card itself.
Download ResourceElan Credit Card
From Elan Credit Card
Scale modern merchant services without adding internal infrastructure. Learn how a relationship‑driven merchant model can help your financial institution enhance revenue and loyalty with small businesses.
Download ResourceElan Credit Card
From Elan Credit Card
Did you know that nearly three-quarters of all banking interactions now happen through digital channels? A well-designed mobile banking app is no longer optional -- it’s essential.
Download ResourceElan Credit Card
From Elan Credit Card
Virtual cards are the next phase of digital payments with 42% of consumers using one within the past 6 months. Learn more about the growing payment method in this new report.
Download ResourceElan Credit Card
From Elan Credit Card
Nearly one-third of consumers don’t know their credit score or how to improve it. With financial planning tools, educational resources, and one-on-one support, credit unions deepen their impact with members while helping them meet their broader financial goals.
Download ResourceElan Credit Card
From Elan Credit Card
Rising fraud, digital demand, and regulatory pressure are reshaping credit card programs. Discover what it takes to maintain a competitive card program and why many credit unions are reconsidering in-house issuing.
Download Resource